Receptionist

Position Overview
To serve Table Rock Mortgage by providing a warm welcome to callers and visitors, and providing refreshments to visitors to make them feel welcomed. Also providing general clerical assistance to other support staff upon request.

Essential Job Functions

• Receive incoming calls, answer questions and provide information whenever possible. Take complete and accurate messages and route calls to appropriate staff members.
• Greet and offer assistance to all visitors and clients.
• Coordinate and supervise all outside lender account executives, ensuring no interruptions to office staff unless previously scheduled.
• Attend regular staff meetings and take minute notes to be typed and filed accordingly.
• Confirm next day appointments for Business Relationship Managers and for upcoming seminars. Will also confirm with all employees regarding mandatory staff meetings.
• Ensure that loan files are in compliance and filed, and that workroom and office equipment is clean and well-maintained (stocked with paper), and order office supplies as necessary.
• Responsible for ARCH Telecom ads distribution and follow-up.
• Open all faxes and save in corresponding files on network
• Performs other duties as required

Requirements

• Knowledge of the mortgage industry including lending statutes (TILA,RESPA,ECOA) Helpful
• High School Diploma (or GED) required, with some experience of a clerical/secretarial and experience in dealing with the public in person or by telephone.

Other Skills/Abilities

• The ability to perform in a fast-paced environment where accuracy and timeliness are of the essence.
• Strong teamwork skills.
• Excellent verbal/written communication, presentation and organizational skills

Return to Employment Page